Verida Mainnet

Here is a list of known issues and some tips on what you can do

Issue 1: My Testnet identity to Mainnet migration is stuck

What you can do

• Wait 5 minutes for the migration to complete

• Restart the Verida Wallet app

• Use a VPN if possible

• Try repeating the process 2-3 times.

• If this is still an issue, we kindly request you to log a detailed report using this form. Your input is valuable in helping us address and resolve the matter effectively.

Issue 2: Migration fails in the last step when deleting the Testnet identity. I’ve done the migration but my Testnet identity remains in Verida Wallet.

Info:

• No need to worry, your Mainnet wallet will have been created correctly. This can sometimes happen when the blockchain transaction to delete you identity times out due to polygon speed.

• A Wallet improvement to better handle this in coming in the next release.

What you can do:

• Log a detailed report using this form to let us know if this has happened. Your input is valuable in helping us address and resolve the matter effectively.

Issue 3: Missions XP isn’t transferred correctly to Mainnet

What you can do:

• Try completing the migration process again

• Check the XP again later, it may take some time for the data to be transferred across

• You can recomplete the Missions activities to gain your XP on Mainnet

• Log a detailed report using this form to let us know if this has happened. Your input is valuable in helping us address and resolve the matter effectively.