> For the complete documentation index, see [llms.txt](https://community.verida.network/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://community.verida.network/user-guides-and-support/known-issues/verida-mainnet.md). # Verida Mainnet Here is a list of known issues and some tips on what you can do ### **Issue 1: My Testnet identity to Mainnet migration is stuck** **What you can do** * Wait 5 minutes for the migration to complete * Restart the Verida Wallet app * Use a VPN if possible * Try repeating the process 2-3 times. * If this is still an issue, we kindly request you to log a detailed report using [this form](https://forms.gle/g9UsJW7iRYfsRaUS7). Your input is valuable in helping us address and resolve the matter effectively. ### **Issue 2: Migration fails in the last step when deleting the Testnet identity. I’ve done the migration but my Testnet identity remains in Verida Wallet.** **Info:** * No need to worry, your Mainnet wallet will have been created correctly. This can sometimes happen when the blockchain transaction to delete you identity times out due to polygon speed. * A Wallet improvement to better handle this in coming in the next release. **What you can do:** * Log a detailed report using [this form](https://forms.gle/g9UsJW7iRYfsRaUS7) to let us know if this has happened. Your input is valuable in helping us address and resolve the matter effectively. ### **Issue 3: Missions XP isn’t transferred correctly to Mainnet** **What you can do:** * Try completing the migration process again * Check the XP again later, it may take some time for the data to be transferred across * You can recomplete the Missions activities to gain your XP on Mainnet * Log a detailed report using [this form](https://forms.gle/g9UsJW7iRYfsRaUS7) to let us know if this has happened. Your input is valuable in helping us address and resolve the matter effectively. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://community.verida.network/user-guides-and-support/known-issues/verida-mainnet.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.